Patients’ and Caregivers’ Satisfaction With Virtual Wound Care Services in Saudi Arabia
Summary: Cross-sectional survey (n=4190: 2300 patients, 1890 caregivers) assessed virtual wound care satisfaction in Saudi Arabia (April-Dec 2024). Patients reported significantly higher satisfaction (mean 51.29, 66.3% high) than caregivers (33.3% high, 62.8% low). Patients rated voice/visual quality, comfort, courtesy higher; caregivers concerned accessibility/communication. Factors: younger age, male, higher education, employment, positive health perception ↑ satisfaction. Recommends targeted caregiver support/training for equitable telehealth.
Key Highlights:
- Satisfaction: Patients 66.3% high vs caregivers 33.3%.
- Reuse/Recommend: Patients higher agreement.
- Factors: Demographics/health perception influence.
- Barriers: Caregiver accessibility/communication.
- Authors: Not specified in summary.
Keywords: virtual wound care, satisfaction, Saudi Arabia, patients, caregivers