Dr. Randy Wolcott has been practicing medicine for almost thirty years and focusing on treating “unhealable” wounds the last twelve. His personal research at the Wound Care Center’s Research and Testing Laboratories and his collaboration with biofilm experts in the wound care field have earned him international recognition. I met “Randy” in October of 2010 and interviewed him, staff members and his patients to get a sense of how advanced their diagnostic & treatment methods really were. Their treatment approach has set a new (and badly needed) standard of care for treating chronic bacterial biofilm infections.