Healogics Unveils Patient Engagement Program

Healogics®, the nation’s leading provider of advanced chronic wound care services, today unveiled their Patient Engagement program. Through this program, patients will receive text message reminders for their appointments as well as links to educational videos, relevant articles and instructions related to wound and ostomy care … “Wound care as a specialty relies heavily on patients’ willingness and ability to adhere to their prescribed plan of care,” says Dr. William Ennis, DO, MBA, MMM, Healogics Chief Medical Officer. “By engaging patients where they are, and encouraging appointment attendance, the Patient Engagement program has reduced appointment cancellations supporting care plan adherence.” … The new program has two-way engagement, meaning Healogics team members can see patients’ responses in real time. If a patient has to cancel, a team member will proactively call the patient to reschedule the appointment to avoid any delays in care. During the program’s pilot, Healogics saw an eight percent reduction in appointment cancellations, which means eight percent more people received the life-changing care … read more